Process App Privacy Policy

Last Updated: February 7, 2026

We built Process to be a safe space for creative sharing. This policy explains what data we collect and why.

WHAT WE COLLECT

When you create an account:

  • Your username

  • Your email (for password recovery only)

  • Your password (encrypted—we can't see it)

When you use the app:

  • The photos, videos, and audio you post

  • Your reflections (images, gestures, colors, sounds, emojis)

  • Your profile bio and settings

  • Which posts you've viewed (so we can show you new content)

Technical data (anonymous):

  • Device type and OS version

  • App crashes (so we can fix bugs)

  • Basic usage stats (to improve the app)

We never track your location. We never access your contacts. We never sell your data to anyone.

HOW WE USE YOUR DATA

  • To show your posts to other users (when your profile is public)

  • To let you see others' posts

  • To send you password reset emails

  • To improve app performance

  • To keep the app safe from spam and abuse

That's it. We don't use your data for advertising. We don't build profiles to sell. We don't train AI models on your content.

WHO SEES YOUR DATA

Your content visibility:

  • Public profile: Anyone using Process can see your posts

  • Private profile: Only approved followers see your posts

  • You can change this anytime in Settings

We share your data with:

  • Convex (our database provider) - stores your posts securely

  • Cloud storage (AWS/similar) - stores your images, videos, audio

  • No one else, unless required by law

We will never share, sell, or rent your personal information to third parties for marketing.

YOUR RIGHTS

You can:

  • Download all your data (email shareprocessapp@gmail.com)

  • Delete specific posts anytime

  • Delete your entire account (Settings > Delete Account)

  • Make your profile private

  • Block other users

When you delete your account:

  • All your posts are deleted within 30 days

  • Your reflections on others' posts remain (they're part of those creative threads, but will show "original creator unavailable")

  • Your username becomes available for others to use

REFLECTIONS & THREADS

Important: When someone creates a reflection on your post, that reflection belongs to them. If you delete your original post, their reflection may remain (it becomes part of the creative record, even if the original is gone).

This is intentional—reflections are first-class works of art, not comments.

CHILDREN'S PRIVACY

You must be 13+ to use Process.

We don't knowingly collect data from children under 13. If we discover we have, we'll delete it immediately. Parents: email processapp@gmail.com with concerns.

SECURITY

  • Your password is encrypted

  • Your data is stored on secure servers

  • We use industry-standard security practices

  • But no system is 100% secure—use a strong, unique password

COOKIES & TRACKING

We don't use advertising cookies or tracking pixels. We use minimal technical cookies to keep you logged in. That's it.

CHANGES TO THIS POLICY

If we make significant changes, we'll email you and post a notice in the app. Continued use means you accept the new policy.

CONTACT US

Questions? Concerns? Email: shareprocessapp@gmail.com Or use the "Contact Support" button in Settings

LEGAL STUFF

This policy is governed by United States law. By using Process, you agree to this Privacy Policy.

Built with care by Michael Galpert and Elle Luna. Last updated: February 7, 2026

Terms of Service

Last Updated: February 7, 2026

ACCEPTANCE OF TERMS

By using Process, you agree to these Terms of Service. If you don't agree, please don't use the app.

ELIGIBILITY

You must be at least 13 years old to use Process. If you're under 18, you need parental permission.

YOUR ACCOUNT

  • You're responsible for your account security

  • Use a strong password and don't share it

  • You're responsible for all activity on your account

  • One account per person

CONTENT RULES

You may not post content that:

  • Is illegal, harmful, or threatening

  • Infringes copyright or intellectual property rights

  • Contains nudity or sexual content

  • Promotes violence, hate speech, or harassment

  • Is spam or misleading

  • Violates others' privacy

We reserve the right to remove content that violates these rules.

YOUR CONTENT

  • You own your content (photos, videos, reflections)

  • By posting, you grant Process a license to display your content in the app

  • You can delete your content at any time

  • Deleted content is removed from our servers within 30 days

REFLECTIONS ON YOUR WORK

When someone creates a reflection on your post:

  • Their reflection is their own content

  • If you delete your original post, reflections may remain (marked as "original unavailable")

  • You cannot delete others' reflections

PROHIBITED CONDUCT

You may not:

  • Harass, bully, or harm other users

  • Impersonate others

  • Scrape or data mine the app

  • Attempt to hack or disrupt the service

  • Use the app for commercial purposes without permission

REPORTING & MODERATION

  • Report violations by long-pressing the three dots on a post and selecting "Report"

  • We review reports within 24 hours

  • Violations may result in content removal or account suspension

INTELLECTUAL PROPERTY

  • The Process name, logo, and app design are our intellectual property

  • You may not use our branding without permission

  • Respect others' copyrights and trademarks

DISCLAIMERS

Process is provided "as is" without warranties. We do not guarantee:

  • Uninterrupted service

  • Error-free operation

  • Data backup (back up your work!)

LIMITATION OF LIABILITY

We are not liable for:

  • Lost content or data

  • Damages from app use

  • Third-party content or conduct

Your sole remedy is to stop using the app.

CHANGES TO TERMS

We may update these Terms. Material changes will be announced via email or in-app notification. Continued use means you accept the new Terms.

TERMINATION

We may suspend or terminate accounts that violate these Terms.

You may delete your account at any time in Settings.

GOVERNING LAW

These Terms are governed by the laws of the United States and the State of California. Disputes will be resolved in San Francisco County, California.

CONTACT

Questions? Email: shareprocessapp@gmail.com